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  • How do I get paid?

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© 2026 Lhoop Pty Ltd - Built by parents, for parents

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Lhoop

  • Blog
  • Community Guidelines
  • Buyer Protection

Browse

  • Shop by Category
  • Popular Brands

Help

  • Help Centre
  • Selling
  • Buying
  • Trust and Safety
Payments secured byStripeShipping withAustralia PostAustralia Post
HomeTermsPrivacyContact

© 2026 Lhoop Pty Ltd - Built by parents, for parents

Help Centre

Help Centre

Everything you need to know about Lhoop

Tap Sell now in the menu, add photos, description, price and condition, then publish. Your listing goes live on the marketplace straight away. See our photo guide for what makes a listing actually sell.
Lhoop charges 0% seller fee. Buyers pay a 7% buyer service fee on top of your listing price at checkout, so it doesn't reduce your earnings. The only deduction from your payout is the Stripe payment processing fee (1.7% + $0.30 for domestic cards). See full fee breakdown.
Once the buyer confirms receipt, funds are released and Stripe transfers them to your bank. Most transfers arrive within a few business days, and your first payout can take a little longer while Stripe sets up your account. Funds are held in escrow until the buyer confirms receipt. If they don't, they release automatically 14 days after the order is marked delivered, or 21 days after dispatch if delivery is never recorded (whichever comes first). For a detailed walkthrough see: How do I get paid? · How payouts work · Seller fees & charges.
Once you receive your order confirmation, pack the item in an Australia Post satchel in the size you set on the listing and address it to the buyer. Lodge it at any Post Office within 3 business days and pay the postage at the counter, then enter the tracking number and a photo of the lodgement receipt in your Orders tab. How shipping works.
Baby and kids clothing, toys, gear, books, and other essentials for little ones. Items need to be clean, functional, and accurately described. Community guidelines cover what's allowed.

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