Help Centre

Help Centre

Everything you need to know about Lhoop

Tap Sell now in the menu, add photos, description, price and condition, then publish. Your listing goes live on the marketplace straight away. See our photo guide for what makes a listing actually sell.
Lhoop charges 0% seller fee. Buyers pay a 7% buyer service fee on top of your listing price at checkout, so it doesn't reduce your earnings. The only deduction from your payout is the Stripe payment processing fee (1.7% + $0.30 for domestic cards). See full fee breakdown.
Once the buyer confirms receipt, funds are released and Stripe transfers them to your bank within 1–3 business days. If the buyer doesn't confirm within 14 days of estimated delivery, funds release automatically. For a detailed walkthrough see: How do I get paid? · How payouts work · Seller fees & charges.
Once a buyer checks out, grab a prepaid Australia Post satchel in the size you set on the listing (any Post Office or auspost.com.au). The flat rate the buyer paid covers it. Pack the item, then drop the parcel at any Post Office or red street box. How shipping works.
Baby and kids clothing, toys, gear, books, and other essentials for little ones. Items need to be clean, functional, and accurately described. Community guidelines cover what's allowed.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Was this helpful?