How do I get paid?

How do I get paid?

Lhoopuses Stripe to process payments and pay out sellers securely. Here's the step-by-step journey from listing to bank transfer.

  1. 1

    Connect your payout account

    Go to Settings → Lhoop Balanceand follow the prompts to connect via Stripe. You'll need to verify your identity and provide Australian bank account details. This only needs to be done once.

  2. 2

    Sell an item

    List your item, accept an offer or wait for a direct purchase. Once the buyer checks out, payment is held securely in escrow.

  3. 3

    Fulfil the order

    Pack and ship the item. Mark it as shipped in your Orders tab and add a tracking number so the buyer can follow along.

  4. 4

    Buyer confirms receipt

    Once the buyer confirms they received the item, or after the automatic release window passes, the funds are released from escrow.

  5. 5

    Funds hit your bank

    Stripe transfers the net amount (listing price minus the Stripe processing fee) to your connected Australian bank account. Most transfers arrive within 1–3 business days of release, depending on your bank.

Important notes

  • You must have a verified Stripe account connected before payouts can be processed.
  • If your Stripe account is under review or requires additional verification, payouts may be held until the review is complete.
  • Stripe deducts its processing fee (1.7% + $0.30, incl. GST) before transferring funds to you.
  • You receive your listing price minus the Stripe fee. The 7% buyer service fee is charged to the buyer and doesn't reduce your earnings.

See also: How payouts work and Seller fees & charges.

Was this helpful?